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Requesting a Refund

Should you need to request a refund, follow the instructions below. NOTE: We do not offer refunds for KAYA PRO subscriptions, but you can cancel your subscription at any time.



iOS: You'll need to request a refund through the Apple Store. For more information on how to request a refund from Apple, click here.

Android: Please click "Submit a Ticket" at the top of this page, and send us your:

  • KAYA email address
  • KAYA username
  • Reason for Refund Request

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