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FAQs

Answers to frequently asked questions.

4 articles

Getting Started

New to KAYA? Learn what the app does, how to download it, and how to create your account.

4 articles

Account and Profile

Manage your login, password, email, profile details, and account settings

7 articles

KAYA PRO, Subscriptions and Billing

Everything about KAYA PRO, including subscriptions, billing, free trials, refunds, and performance analytics

7 articles

Logging Climbs and Ascents

How to log climbs, track your progress, edit or delete ascents, and build custom climb lists.

14 articles

Beta Videos and GPS Guides

Find and upload beta videos, use offline GPS maps and topos, and navigate KAYA's digital guidebooks.

5 articles

Smart Logbook

Check in before sessions, get personalized climb suggestions, and understand your progress with KAYA's Smart Logbook.

7 articles

Gyms and Community

Follow your local gym, connect with friends, and get help with feedback or reporting content.

2 articles

KAYA Challenges

How KAYA Challenges work, including registration, scoring, teams, and prizes.

6 articles

Privacy, Safety and Policies

KAYA's privacy practices, community guidelines, and how to report a safety concern.

2 articles

Challenges & Events

Gym Challenge and Event scoring

4 articles

New Features - Gyms

Feature Announcements

3 articles