All new and existing users receive 14 days of free access to KAYA PRO’s tracking and analytics features. Have questions? We have answers!
Q – I’ve used KAYA for a long time to track my attempts and sessions. Why do I need a subscription to do that now?
A – We’re so thankful that you’re part of the KAYA Climbing community and for sharing your beta, sends and stoke! We wouldn’t be here without you. We’ve been working hard to make KAYA a resource for everyone — for the indoor climber, the data junkie, the social climber, and most recently, the outdoor climber. We created the KAYA PRO experience for those of us that are looking to improve their climbing and going beyond the send. Quick attempt tracking, via buttons and swipes, is a value-added tool that aligns with KAYA PRO’s suite of performance tools.
As a free user, you are still able to log attempts on sent climbs, filter your climb list, earn achievement badges, explore gym maps and of course, share beta videos!
Your PRO subscription allows us to continue to bring you the best in climbing performance and the ultimate outdoor guidebook. We hope you’ll help us grow the KAYA PRO community and continue to share your passion for climbing.
Q – Will I be charged at the end of the 14-day free access?
A – You will not be charged. Your 14-day free access to KAYA PRO’s tracking and performance features is complimentary.
Q – I want to subscribe to KAYA PRO. Do I need to wait until the end of my free access period?
A – You don’t need to wait! You can subscribe to KAYA PRO at any time. You’ll also receive 3 days free with your subscription so you can enjoy the full suite of KAYA PRO features including all of our outdoor guidebooks.
Q – When I subscribe to KAYA PRO, I get 3 days free. Does that begin after my 14-day free access?
A – Your 3-day KAYA PRO trial begins the day you subscribe. Your monthly or annual subscription payment will begin on the 4th day after purchase.
Q – What happens if I subscribe to KAYA PRO during my 14-day free access period and then I cancel my subscription before getting charged?
A – As long as you’ve canceled within the 14-days, you will still be able to enjoy the remaining days of your free access period. Example: If you subscribe to KAYA PRO on day 9, then cancel one day later, you will still be on day 10 of your free access and will have 4 days remaining with access to PRO tracking and performance features. You will no longer have access to outdoor maps, climb topos or any of our other guidebook features as those are only available with a KAYA PRO subscription.
Questions? Need Support?
Reach out to us at support@kayaclimb.com and we’d be happy to assist you.